Terms of Service

1. The Service

Brick is a multi-tenant workspace for managing client work — CRM, proposals, contracts, invoicing and payments, projects, scheduling, and recurring revenue. We may add, change, or remove features over time.

2. Accounts & eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for all activity under your account and workspace. Notify us promptly of any unauthorized use.

3. Subscriptions, trials, and billing

Paid plans are billed in advance on a recurring basis through our payment provider. Free trials, where offered, convert to a paid plan unless cancelled before the trial ends. Fees are exclusive of taxes, which you are responsible for. Subscriptions renew automatically until cancelled; you may cancel at any time, effective at the end of the current billing period. Except where required by law, fees already paid are non-refundable. We may change pricing on prospective notice.

Payments you collect from your own clients through Brick are processed by Stripe under your own connected Stripe account and Stripe’s terms. Brick is the platform and does not hold or disburse those funds.

4. Acceptable use

You agree not to, and not to permit others to:

• Use the Service for unlawful, infringing, deceptive, or harmful purposes.
• Send spam or unsolicited messages, or use connected email/calendar integrations in violation of Google, Microsoft, or anti-spam laws and policies.
• Probe, scan, or breach security; bypass tenant isolation, rate limits, or access controls; or attempt to access another workspace’s data.
• Reverse-engineer, resell, or build a competing service from the Service.
• Upload malware or interfere with the integrity or performance of the Service.

5. Your content and client data

You and your organization retain all rights to the data you put into Brick (“Your Content”), including information about your clients. You grant us a limited license to host, process, and transmit Your Content solely to provide and improve the Service. You are responsible for Your Content and for having the necessary rights and consents — including from your clients — to provide it to us. Our handling of personal information is described in our Privacy Policy.

6. Third-party services and integrations

The Service integrates with third parties (including Google, Microsoft, Stripe, Slack, and Resend). Your use of those integrations is also governed by the third party’s own terms and policies, and your data flows to them only with your authorization. We are not responsible for third-party services, and they may change or discontinue their availability.

7. Intellectual property

The Service, including its software, design, and trademarks, is owned by Brick and its licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. We retain all rights not expressly granted.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the 12 months before the event giving rise to the claim.

11. Indemnification

You will defend and indemnify Brick against third-party claims arising from Your Content, your use of the Service, or your breach of these Terms, except to the extent caused by our gross negligence or willful misconduct.

12. Term and termination

These Terms apply while you use the Service. You may stop using and delete your account at any time. We may suspend or terminate access if you materially breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends; we will make Your Content available for export for a reasonable period before deletion, subject to legal retention requirements.

13. Changes to the Service and these Terms

We may modify the Service or these Terms. For material changes to these Terms, we will update the date above and, where appropriate, notify you. Continued use after changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Brick is established, without regard to its conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction over disputes, except where mandatory local law provides otherwise.

15. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Brick regarding the Service. If any provision is unenforceable, the rest remains in effect. We may assign these Terms in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver. Questions? Email support@trybrick.app.